Privacy Notice

1. Information We Collect

We only collect information that you voluntarily provide when using this store, including but not limited to:

  • Name, email address, shipping address, and phone number provided when registering an account;
  • Payment information provided when placing an order (payment is processed by third-party payment platforms; we do not store your complete card details);
  • Inquiry content and related materials when you contact us.

We are committed to collecting only the minimum information necessary to fulfill orders, provide customer service, and improve our services.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing your orders, arranging delivery, and providing after-sales support;
  • Responding to your inquiries, complaints, or suggestions;
  • Sending necessary communications such as order status updates and shipping confirmations;
  • Sending promotional or new product information with your explicit consent (you may unsubscribe at any time);
  • Optimizing website functionality and user experience.

We will not use your personal information for any purposes other than those listed above.

3. Information Protection

We take reasonable technical and managerial measures to protect your personal information against unauthorized access, disclosure, alteration, or loss. We use industry-standard SSL encryption to secure data transmission. However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute security of information transmission.

4. Information Sharing

We do not sell, rent, or exchange your personal information with third parties. In the following limited circumstances, we may share necessary information with third parties:

  • Sharing your name, address, and phone number with shipping carriers to complete delivery;
  • Sharing information with service providers (such as payment platforms and email services) solely for order fulfillment or customer support;
  • When required by law or by lawful request from government authorities.

All third-party partners are bound by confidentiality obligations and may only use the information for designated services, not for any other purposes.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Request deletion of your account and related information (subject to legal retention requirements);
  • Withdraw your consent to receive marketing emails.

To exercise any of these rights, please email us at service@yukoutdoor.com, and we will respond within a reasonable timeframe.

6. Cookies

We use cookies to enhance your browsing experience, including remembering login status and shopping cart contents. You may disable cookies through your browser settings, but this may affect the functionality of certain features.

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page with an effective date. We recommend that you review this policy periodically.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
Email: service@yukoutdoor.com