Contact Us
We're here to help. Whether you have a question about our products, need assistance with an order, or simply want to share your outdoor experience with us, we'd love to hear from you.
Hotline Service Hours:
PDT 9AM-6PM
During service hours, we strive to respond to all inquiries within 24 hours. If you reach out outside of business hours, we will get back to you on the next working day.
General Inquiries & Customer Support
For product questions, order status, sizing advice, or after-sales issues, please email us at:
service@yukoutdoor.com
Returns & Exchanges
We want you to be fully satisfied with your purchase. If for any reason you are not, please refer to our Return Policy on the website or contact us directly for assistance. Our team will guide you through the return or exchange process step by step.
Before reaching out, you may find answers to common questions in our FAQ section on the website, covering topics such as shipping timelines, size guides, and product care instructions.
Response Commitment:
We value your time and trust. All emails received during service hours will be acknowledged within 12 hours, with a detailed response to follow as soon as possible. For complex issues, we may need additional time to investigate, but we will keep you updated on our progress.
Tips for a Faster Resolution:
To help us serve you more efficiently, please include your order number (if applicable) and a brief description of your question or issue in the email. Attaching photos of any product concerns can also speed up the troubleshooting process.
We is built on the belief that good communication is just as important as good gear. We're not just here to sell products—we're here to support your outdoor journey. Whether you're a first-time hiker or a seasoned adventurer, we're committed to providing honest, practical assistance whenever you need it.
We look forward to hearing from you.
Email: service@yukoutdoor.com
YUKFOV INC
3555 MOLINE STREET SUITE 118
AURORA, CO 80010